Nicholas Vincent is a passionate environmentalist and freelance writer. He is deeply committed to promoting... Nicholas Vincent is a passionate environmentalist and freelance writer. He is deeply committed to promoting sustainability and finding solutions to the most pressing environmental challenges of our time. Read more about Nicholas Vincent Read More
In the face of increasing climate-related disasters, there’s a beacon of hope for cultural institutions and heritage sites. The National Heritage Responders Hotline, a dedicated service run by a network of cultural heritage Conservation experts, steps in to salvage and restore treasured items affected by the wrath of nature.
Source: Channel 4 News/YouTube
In 2017, when hurricanes Irma and Maria devastated Puerto Rico, the La Casa del Libro Museum Library in San Juan was left without power. This endangered its priceless collection of 15th-century books and artworks, as the absence of air conditioning led to threatening humidity levels and potential mold growth. Just a month after this catastrophe, the institution reached out to the National Heritage Responders for assistance.
This volunteer-driven hotline has seen an uptick in demand due to climate change. From receiving fewer than 10 calls in 2008, the hotline witnessed around 70 calls by 2023. This dramatic increase underscores the growing risks posed by a changing climate on cultural landmarks and items.
Ann Frellsen, an Atlanta-based conservator with over three decades of experience, is one of the many heritage responders. She and her team not only provide telephonic guidance but also physically visit affected areas, when required, to provide Support, equipment, and advice.
Recalling her experience in Puerto Rico, Frellsen described the unimaginable mold situation, saying, “It’s just a constant battle.” However, with their help, institutions like La Casa del Libro were able to navigate these challenges.
But it’s not just about response. Training is equally crucial. Frellsen recently co-led a training session for professional librarians, archivists, and conservators at the John F. Kennedy Presidential Library and Museum in Boston, ensuring the next generation is prepared to face and mitigate the impacts of climate disasters on cultural heritage.
In a world where Climate change threatens our cultural treasures, the dedication and expertise of groups like the National Heritage Responders are invaluable. As we grapple with the changing environment, it’s heartening to know there are guardians ready to protect and preserve our shared history.

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